Privacy Policy

How LURASO GLOBAL LTD handles personal information provided through our website and business communications.

Last updated: October 2026

Introduction

This Privacy Policy explains how LURASO GLOBAL LTD handles personal information in connection with lurasoglobal.com, requests for quotations, sourcing enquiries and business communications. It applies to individuals whose information we receive, including employees and representatives of customers, prospective customers, suppliers and other business contacts.

LURASO GLOBAL LTD is registered in England and Wales, Company No. 17496920. We are the controller of personal information we process for our own business purposes. For privacy enquiries, contact lucas@lurasoglobal.com.

Information we collect

We may collect your name, job role, company name, business email address, telephone number if provided, and correspondence with us. We may also receive delivery and business contact details relevant to an enquiry or supply requirement.

Information may be provided directly by you, by someone acting for your organisation, or through relevant business correspondence. We may obtain publicly available professional contact information where relevant to a genuine business enquiry.

How we use information

We use personal information to review sourcing requirements, prepare and communicate quotations, respond to enquiries, manage business relationships and, where applicable, arrange supply and delivery. We also use information to maintain appropriate business records, comply with legal obligations and establish, exercise or defend legal claims.

We use information only for relevant purposes and do not treat a sourcing enquiry as permission for unrelated marketing.

Legal bases for processing

Under UK data protection law, the legal basis depends on the purpose of the processing. Our legitimate interests may include responding to business enquiries, reviewing supply options and managing customer and supplier relationships, provided these interests do not override your rights.

We may process information where necessary to enter into or perform a contract with you, or to take steps at your request before entering into a contract. This basis applies where you are personally a party or prospective party to that contract. Information about company representatives is generally handled under legitimate interests.

We may also process information to meet legal obligations. Where we rely on consent, you can withdraw it at any time without affecting the lawfulness of earlier processing.

RFQ and business enquiry information

A request for quotation may include a manufacturer or brand, part number or reference, description, quantity, destination, required date and supporting documents or photographs. These details may contain personal information, particularly where contact or delivery details are included.

We use this information to understand your requirement, review suitable sourcing options and respond with availability, lead time and quotation. Please provide only personal information needed for the enquiry and avoid including sensitive personal information in technical documents or photographs.

Suppliers and business contacts

We may process professional contact details and correspondence relating to supplier enquiries, sourcing reviews, quotations and business administration. Where we contact an organisation about a sourcing requirement, we limit the personal information shared to what is relevant.

Website and technical information

Visiting a website can involve the processing of technical information such as an IP address, browser and device information, access times and pages requested. To the extent this information is processed in connection with our website, it may be used to deliver the website, maintain security and investigate technical problems.

Cookies

Cookies and similar technologies can store or access information on your device. Where their use involves personal information, this policy applies alongside the applicable cookie rules. Non-essential cookies require consent where the law requires it.

You can manage or delete cookies through your browser settings. Blocking cookies may affect some website features.

Sharing of information

We may share relevant information with suppliers or other business contacts where necessary to review a sourcing requirement or arrange an agreed supply. We may also share information with service providers supporting website operation, business communications or administration, and with professional advisers where necessary.

Information may be disclosed where required by law, to a competent authority, or where necessary to establish, exercise or defend legal claims. We aim to share only the information needed for the relevant purpose. We do not sell personal information.

International transfers

International sourcing may involve communicating with organisations outside the UK. Some recipients or service providers may process personal information in other countries.

Where a transfer is subject to UK international transfer rules, it must be covered by the safeguards required by law, such as an applicable adequacy decision or appropriate contractual protections. Any exception must meet the relevant legal conditions. Contact us if you would like information about safeguards relevant to your personal information.

Data retention

We retain personal information for as long as reasonably necessary for the purpose for which it was collected. The appropriate period depends on the enquiry or relationship, any resulting supply, record-keeping requirements and relevant legal obligations or claims.

Information that is no longer needed should be deleted or anonymised. You can contact us about the retention of information relating to a particular enquiry.

Data security

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure, taking account of the information and the risks involved. Access should be limited to those who need it for a relevant business purpose.

No method of online transmission or storage is completely secure. Please avoid sending unnecessary sensitive personal information.

Data protection rights

Depending on the circumstances, you may have the right to access your personal information, correct inaccurate information, request erasure, restrict processing, object to processing and receive certain information in a portable format. These rights are subject to legal conditions and exceptions.

You may object to processing based on legitimate interests on grounds relating to your particular situation. If personal information is used for direct marketing, you can object to that use at any time. Where processing relies on consent, you can withdraw that consent.

To make a request, email lucas@lurasoglobal.com. We may need information to confirm your identity. We normally respond within one month, subject to any extension permitted by law.

You can also raise a concern with the UK Information Commissioner’s Office at ico.org.uk, or with another relevant supervisory authority. We welcome the opportunity to address your concern first, but you are not required to contact us before making a complaint.

Third-party links

Our website or communications may contain links to other websites. Those organisations are responsible for their own privacy practices. Please read their privacy information before providing personal information to them.

Changes to this Privacy Policy

We may update this policy to reflect changes in our activities or legal requirements. The date at the top of this page identifies the latest update. Where required, we will provide additional notice of a material change.

Contact

For questions about this policy or the handling of your personal information, contact:

LURASO GLOBAL LTD
Registered in England and Wales
Company No. 17496920
Website: lurasoglobal.com
Email: lucas@lurasoglobal.com