Terms & Conditions

Terms governing the use of our website, requests for quotation and business-to-business supply arrangements.

Last updated: October 2026

About these terms

These terms concern lurasoglobal.com, requests for quotation and business-to-business sourcing and supply arrangements with LURASO GLOBAL LTD. We are registered in England and Wales, Company No. 17496920.

We review industrial component and MRO requirements, investigate suitable UK and international sourcing options and provide commercial quotations. We do not guarantee that every requirement can be fulfilled.

Supply terms form part of a transaction only where incorporated into the relevant agreement. Any expressly agreed quotation, order confirmation or other written agreement takes priority over these terms to the extent of a conflict.

Business-to-business use

Our website and RFQ process are intended for organisations and individuals acting for business purposes. The person making an enquiry or placing an order must have authority to act for the relevant business.

This website is not a consumer retail or online checkout service. These terms do not remove any rights that cannot lawfully be excluded.

Requests for quotation (RFQs)

Submitting an RFQ through the website, by email or through another communication channel is a request for information or a quotation. It does not itself create a binding contract, reserve goods or require either party to proceed.

Please provide the manufacturer or brand, part number or reference, specification where relevant, quantity, delivery destination and required date. You are responsible for ensuring that the information supplied is accurate, complete and sufficient for the intended requirement. We may request clarification or supporting documentation before quoting.

Quotations and validity

A quotation sets out the proposed sourcing or supply arrangement and any applicable commercial conditions. Its validity is the period stated in the quotation or otherwise expressly agreed in writing. No fixed validity period is implied by these terms.

A quotation does not guarantee availability or reserve stock unless this is expressly confirmed. Supplier availability, costs or other material circumstances may change before an order is accepted. Any resulting change to the proposed terms must be communicated and agreed before a binding order is formed.

Product information and specifications

Sourcing is based on the manufacturer’s part number or reference, specification and information supplied by the customer. You are responsible for confirming that the specified product is suitable for its intended application, including dimensions, materials, operating conditions and any required technical approvals.

Website descriptions and general product information are for guidance and do not replace the agreed specification. Any alternative reference, equivalent product or substitution requires your approval before supply. We do not provide engineering design or application approval unless separately and expressly agreed.

Availability and lead times

Availability and lead times may depend on third-party manufacturers, distributors, logistics providers and other suppliers. Information is subject to confirmation and may change during the sourcing process.

A required date stated in an RFQ is not a delivery commitment by LURASO. Any firm availability or delivery commitment must be expressly confirmed in the relevant written agreement. Unless expressly agreed otherwise, quoted lead times are estimates rather than guaranteed delivery dates.

Pricing, taxes, duties and delivery charges

The relevant quotation or written agreement will specify the price, currency and treatment of applicable taxes, delivery charges and other costs. These terms do not establish a standard price list or assume any particular tax registration.

For international transactions, responsibility for customs duties, import taxes, clearance charges and related costs must be identified in the agreed commercial terms. Please seek clarification before accepting a quotation if any charge or responsibility is unclear.

Orders and acceptance

An order placed by a customer is an offer to proceed on the proposed terms. A binding supply contract is formed only when LURASO expressly accepts the order in writing and the relevant commercial terms have been agreed. An automated acknowledgement of an enquiry is not acceptance of an order.

Order details, including the product reference, quantity, price, destination and any delivery conditions, should be checked before confirmation. Changes after acceptance require written agreement. Customer purchasing terms apply only to the extent expressly accepted by LURASO.

Payment terms

Payment method, currency, timing and any credit arrangements are those expressly agreed in the relevant quotation, order confirmation or other written agreement. No fixed payment period or automatic entitlement to credit is created by these terms.

Where advance payment or another payment condition is agreed, the effect of that condition on sourcing, order processing or delivery should be set out in the agreement. Any change to payment arrangements requires written agreement.

Delivery

The delivery destination, delivery arrangements and allocation of transport responsibilities will be specified in the relevant agreement. Any use of Incoterms must identify the agreed rule, named place and applicable edition; no Incoterm is assumed by these terms.

Risk, title, insurance responsibilities and any arrangements for partial deliveries should be agreed for the transaction. Customers must provide accurate delivery information and any relevant access or receiving requirements. Delay, failed delivery or additional costs caused by incorrect information should be addressed under the agreed order terms.

International sourcing and third-party suppliers

LURASO may review UK and international supply channels and obtain information from third-party suppliers. Product information, availability, documentation and transport arrangements may therefore require third-party confirmation.

Nothing on this website or in these terms establishes authorised distributor status, a manufacturer agency or an exclusive supplier relationship. Any such status would require separate confirmation. Third-party involvement does not remove obligations that LURASO has expressly undertaken under an accepted order.

International supply may be subject to customs requirements, export controls, sanctions and other applicable restrictions. A transaction must be lawful and any necessary responsibilities or documentation should be agreed before supply.

Inspection and notification of issues

Please inspect goods and accompanying documentation on receipt where reasonably practicable. Notify LURASO promptly if there is apparent damage, a shortage, an incorrect reference or another issue, and provide the order reference, relevant details and photographs where useful.

Any specific inspection or notification period must be set out in the relevant agreement. These terms do not impose a fixed period. Keep packaging and relevant evidence where needed to investigate a transport or supply issue. Prompt notification does not replace any rights or obligations under the agreed contract.

Returns and cancellations

Returns, cancellations and amendments require written agreement and are subject to the relevant order terms. There is no automatic change-of-mind return or cancellation entitlement under these business-to-business terms.

Sourced, special-order or non-standard requirements may involve supplier commitments or costs that cannot be reversed. Any applicable restrictions or charges must be communicated and agreed for the transaction. Do not return goods without first agreeing the arrangements with LURASO.

These provisions do not remove contractual remedies for goods that fail to meet the agreed requirements or any rights that cannot lawfully be excluded.

Warranties

Any warranty period, scope, claim procedure or supplier warranty is as expressly set out in the relevant agreement or applicable product documentation. These terms do not establish a standard warranty period or promise that a manufacturer’s warranty will apply to every sourced product.

Where a third-party warranty is relevant, its availability and conditions should be confirmed before supply. A third-party warranty does not replace any obligations LURASO has under the agreed contract. No additional performance or suitability guarantee is given beyond the agreed specification and terms, subject to rights that cannot lawfully be excluded.

Limitation of liability

Liability for an individual supply transaction is governed by the accepted contract, including any expressly agreed exclusions or limits. These website terms do not impose a fixed financial liability cap on every transaction.

To the extent permitted by law and subject to the agreed contract, LURASO is not responsible for loss arising solely from inaccurate customer specifications, unauthorised substitutions, misuse or an application that was not disclosed and agreed. Website information alone is not a guarantee of suitability or supply.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Force majeure

Events outside a party’s reasonable control may affect sourcing or delivery, including transport disruption, natural events, government restrictions or supplier disruption caused by such events. The affected party should notify the other promptly and take reasonable steps to reduce the impact.

Any entitlement to suspend performance, extend time or terminate a supply contract is subject to its agreed force majeure provisions and applicable law. A disruption does not automatically remove payment or other obligations that remain due under the contract.

Intellectual property

The LURASO name, geometric symbol and website content must not be copied or used in a way that implies endorsement, affiliation or permission that has not been given. Rights in third-party product names, references and documentation remain with their respective owners.

You may use information supplied by LURASO to assess the relevant business enquiry or quotation. Any wider reproduction or commercial use requires permission from the relevant rights holder. You must have authority to share technical documents or other materials provided with an enquiry.

Confidentiality

Each party should protect information clearly identified as confidential or which should reasonably be understood to be confidential. Requirement details may need to be shared with suitable suppliers to assess sourcing options. Please identify any disclosure restriction before submitting sensitive business information.

Confidentiality does not prevent disclosure required by law, to professional advisers where appropriate, or of information already lawfully public. Any additional confidentiality arrangements must be expressly agreed in writing.

Website use

Use the website lawfully and do not attempt to disrupt its operation, gain unauthorised access, introduce harmful material or misuse enquiry facilities. Information supplied through the website must not be knowingly false or misleading.

We aim to keep website information accurate, but general content may be updated and is not an offer to supply goods on fixed terms. Website access may be interrupted for maintenance or technical reasons. Availability of the website is not a guarantee that a sourcing requirement can be fulfilled.

Third-party links

Links to other websites are provided for reference where relevant. LURASO does not control those websites and a link does not imply endorsement or a commercial relationship. Review the relevant third party’s terms and privacy information before relying on its services or supplying information.

Governing law and jurisdiction

These terms and any non-contractual obligations arising from them are governed by the law of England and Wales. Unless otherwise expressly agreed in the relevant supply contract, the courts of England and Wales have exclusive jurisdiction over disputes arising from these terms or their subject matter.

This wording does not override mandatory legal requirements that apply to an international transaction or prevent recognition and enforcement proceedings in another competent jurisdiction where appropriate.

Changes to these Terms

We may update these terms to reflect changes in our activities or legal requirements. The date at the top of the page identifies the latest update.

An update does not retrospectively alter an accepted supply contract. The version incorporated into that contract, together with its expressly agreed terms and any subsequent agreed variation, continues to apply.

Contact

For questions about these terms or a business enquiry, contact:

LURASO GLOBAL LTD
Registered in England and Wales
Company No. 17496920
Website: lurasoglobal.com
Email: lucas@lurasoglobal.com